Johnson Introduces Bill to Make Product Returns Easier for Consumers
Washington, DC — Today, Congresswoman Julie Johnson (TX-32) introduced the Easy Returns Act, which requires online retailers with 500 employees or more to include a return shipping label in every package so it’s easier for customers to send items back if needed.
“E-commerce in the great state of Texas has been responsible for creating over 150,000 jobs, generating nearly $64 billion in revenue, and creating dramatic growth in our economy, yet consumers still have to jump through unnecessary hoops to return a product,” said Johnson. “The Easy Returns Act is about protecting consumers from companies that make returns harder than they should be. I know that not all my constituents have easy access to a printer or even reliable internet at home. Big retailers shouldn’t bury customers in red tape. This bill makes the return process simple, fair, and transparent so Texas families keep more money in their pockets and bad actors can’t game the system.”
If passed, the Easy Returns Act will exclude perishable items, custom goods, or those with convenient alternative return methods like at home pick up. Under this bill, violations will be treated as unfair or deceptive practices under the Federal Trade Commission Act, subjecting sellers to penalties and enforcement actions.
In Congress, Johnson, who is a longtime advocate for consumer protections, remains focused on lowering costs for Texans and making sure corporations and large businesses cannot take advantage of middle-class families. She voted for the TICKET Act, which is a consumer rights bill that mandates “all-in” upfront pricing for event tickets, ensuring the first price a customer sees includes all mandatory fees.
To read the full text of the bill, click here.
Congresswoman Julie Johnson represents Texas’s 32nd Congressional District in the United States House of Representatives, serving on the Homeland Security Committee, Foreign Affairs Committee, and the House Administration Committee. Her district includes parts of Collin, Dallas, and Denton Counties.
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